San Gabriel Valley, Los Angeles County
Staff training and mentorship in Walnut
We come to your Walnut facility, train your employees, and mentor them live while they work.
Serving Walnut
Walnut is a city in the San Gabriel Valley region of Los Angeles County. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
After the training, we stay involved. We mentor your staff live, during their work hours, so the new skills show up on the floor. We do not ask you to send staff away for a day. We come to your building and train your team around their shifts.
What we do at your Walnut facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Walnut
Trainings for Walnut teams
Guides for your team
Shift Handoff Communication: Passing the Baton Safely
How shelter and housing teams can run reliable shift handoffs so important information is never lost between shifts.
Read the guide Engagement and Case ManagementBuilding Rapport with Clients Who Have Been Let Down Before
Practical ways case managers and frontline staff can build trust and rapport with clients experiencing homelessness.
Read the guide Facility SafetyHow to Write a Clear Incident Report
A step-by-step guide to writing clear, factual incident reports at shelters and housing sites, with examples.
Read the guideGet started
Free evaluation for your Walnut facility
We come to your facility, look at how your team works, and show you where you can save time and money.