Who we train

Training, mentorship, and staffing for homeless shelter operators

Running a shelter means running a 24-hour operation with people in crisis, a rotating staff, and funders who expect clean files. Be Shepherd supports operators with well-rounded staff training, mentorship for highly stressful situations, staffing for key roles, and quality assurance. We can also help you start a new shelter with the essentials in place.

What shelter operators are up against

Training every shift to the same standard
Filling case management, security, and leadership roles
Keeping documentation compliant from intake to discharge
Opening a new site with the right policies and people from day one

How Be Shepherd helps

We come to your facility and train your shelter operators where they work, then mentor them live during their regular hours. We lead by example and set a standard to uphold, to give the best quality of service. The trainings and services below are the ones we most often recommend for shelter operators.