Who we train
Training and mentorship for nonprofit leadership
Program directors, site managers, and supervisors set the standard everyone else works to. We lead by example and set a standard to uphold, and we train leaders to do the same: to coach staff through stressful situations, respond well after incidents, keep documentation compliant, and build a team that stays.
What program leaders are up against
- Coaching staff through high-stress situations instead of only reacting to them
- Running a fair, useful debrief after an incident
- Keeping files, forms, and reports ready for review
- Onboarding new staff quickly without lowering the standard
How Be Shepherd helps
We come to your facility and train your program leaders where they work, then mentor them live during their regular hours. We lead by example and set a standard to uphold, to give the best quality of service. The trainings and services below are the ones we most often recommend for program leaders.
Recommended for program leaders
Each training, tailored to program leaders
Guides for program leaders
How to Run a Post-Incident Debrief with Your Team
A simple structure supervisors can use to debrief staff after a critical incident, support the team, and improve practice.
Read the guide Leadership and OperationsOnboarding New Shelter Staff: A First 30 Days Plan
A practical first-30-days onboarding plan for new shelter and housing staff, from day one to working independently.
Read the guide Leadership and OperationsReducing Staff Turnover in Homeless Services
Practical steps nonprofit leaders can take to reduce frontline staff turnover in shelters and housing programs.
Read the guide Leadership and OperationsPreparing for a File Audit: Quality Assurance for Homeless Service Providers
How homeless service providers can prepare client files for an audit and build quality assurance into everyday work.
Read the guideGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.