Who we train
Staff training for interim and transitional housing programs
Interim housing sits between the street and a permanent home. Staff are asked to keep a shared site calm, move people toward housing, and document every step. Our trainings help interim housing teams engage residents, respond to crises, hold boundaries in a setting where staff and residents see each other every day, and keep files in order.
What interim housing teams are up against
- Keeping a shared living environment calm and safe
- Staying engaged with residents who are worn out by waiting
- Holding boundaries when you see the same people daily
- Documenting progress toward housing accurately
How Be Shepherd helps
We come to your facility and train your interim housing teams where they work, then mentor them live during their regular hours. We lead by example and set a standard to uphold, to give the best quality of service. The trainings and services below are the ones we most often recommend for interim housing teams.
Recommended for interim housing teams
Guides for interim housing teams
Housing First Explained for New Staff
A short explanation of the Housing First approach for new shelter and housing staff, and what it means for daily work.
Read the guide Engagement and Case ManagementTrauma-Informed Care Basics for Frontline Staff
A plain-language introduction to trauma-informed care for shelter, housing, and outreach staff, with everyday examples.
Read the guide Boundaries and EthicsBoundary Violations: Early Warning Signs for Supervisors
How supervisors can spot the early warning signs of boundary drift on their team and respond before harm is done.
Read the guide Engagement and Case ManagementCase Notes Best Practices: Writing Notes That Hold Up
How case managers can write clear, objective, timely case notes that support clients and stand up to an audit.
Read the guideGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.