About this training

At Be Shepherd, we offer engagement training to help your employees communicate effectively with people suffering from mental illness, depression, or drug and alcohol abuse. Our program teaches verbal communication techniques that promote a healthy and positive exchange. With our training, your employees will be equipped to engage with these individuals in a compassionate and empathetic manner, helping to create a supportive environment for all.

What your team will work on

Verbal communication techniques that keep an exchange healthy and positive
How to open a conversation with someone who is guarded, withdrawn, or upset
Listening and responding with compassion and empathy without losing structure
Adjusting your approach for mental illness, depression, and substance use
Building a supportive environment across the whole site, shift after shift

How we deliver it

We come to your facility. Your team trains where they work, around their shifts, so your managers and supervisors do not have to find the time to teach. Afterward, we can mentor your staff live while they work, so the training shows up on the floor.

Pricing built around your facility

Every facility is different, so we do not use a fixed price list. We build a custom proposal for each client, based on:

The number of staff you want trained, and their roles
How many sites or buildings you run
Which trainings and services you choose
How much live, on-the-job mentorship you want
Your shifts and schedule

Get a custom quote

Who it is for