Veteran-owned businessInstructors speak English and Spanish
On-site staff training and mentorship · Southern California
We come to your facility, train your team, and save you time and money.
Be Shepherd trains nonprofit building managers, case managers, leadership, and security and safety staff, then mentors them live while they work.
Los Angeles · Orange County · San Diego · Inland Empire · Ventura · Santa Barbara
What we do
Your managers are busy. We train your team for you.
A lot of managers and supervisors do not have time to teach their employees. We go to your facility and do it, and we stay to mentor your staff while they work.
We come to your facility
You do not send your staff away. We come to you and work inside your building, with your team, in the situations they actually face.
We train your employees
Many managers and supervisors do not have time to teach their employees. We take that on, with well-rounded trainings for case managers, leadership, and security and safety staff. Our instructors speak English and Spanish.
We mentor them live, on the job
Training does not stop in the classroom. We mentor your staff live while they are working, during their regular hours. That is mentorship.
We save you time and money
We look at how your facility runs and find the money you did not know you were spending, so your operation becomes more efficient.
We serve, help and encourage people with hope to empower them in the right direction.
Free evaluation
Find the money you did not know you were spending
We come to your facility and show you where time and money are being lost.
Costs hide in the everyday: staff who were never properly trained, problems that keep repeating, supervisors pulled away from their own work. Our evaluation is free, and it gives you a clear picture of where your operation can be more efficient.
Request your free evaluation
Call us or send a short request. Tell us about your facility and your team.
We come to your facility
We see how your site runs and how your staff handle their work.
We show you where to save
You learn where time and money are going, and how training and mentorship can fix it.
Our services
Everything we do for your team
Four trainings, plus mentorship, staffing, quality assurance, and referral programs. All delivered at your facility.
Reviews
What our clients say
Alfonso’s de-escalation training and his interactive training changed the whole mentality at work. Now our employees are more efficient.
Who we train
One standard for the whole team
Problems on site do not stay in one department. We train every role that keeps a building running.
Case Managers
Case managers carry the relationship.
Training for case managersLeadership
Program directors, site managers, and supervisors set the standard everyone else works to.
Training for program leadersSecurity and Safety Staff
Security and safety staff are often the first people a client meets and the first to respond when something goes wrong.
Training for security and safety staffNonprofit Building Managers
Building managers at shelters, supportive housing, and nonprofit-run apartments are responsible for the people and the property at once.
Training for nonprofit building managersOur standard
We lead by example
We lead by example and set a standard to uphold, to give the best quality of service.
Be Shepherd is a training and leadership mentorship company founded by a team of seasoned professionals with years of experience in human services. From case management to crisis intervention, leadership development to safety inspection, we help individuals and organizations build the skills they need to do this work well.
Our mission
Be Shepherd is a beacon of hope for those in need. Our mission is to guide and support organizations that serve people suffering from homelessness, drug addiction, alcoholism and mental illness. We are dedicated to teaching and training professionals to do this work safely and compassionately, enabling them to make a real difference in the lives of those they serve.
Service areas
Serving all of Southern California
Based in Los Angeles. We travel to your facility anywhere in the region.
Free guides
Practical guides for frontline teams
Plain-language guides on de-escalation, engagement, boundaries, safety, and leadership.
Verbal De-escalation Techniques for Shelter and Housing Staff
Practical verbal de-escalation techniques for shelter, housing, and outreach staff: tone, wording, listening, and offering choices.
Read the guide Facility SafetyHow to Write a Clear Incident Report
A step-by-step guide to writing clear, factual incident reports at shelters and housing sites, with examples.
Read the guide Boundaries and EthicsProfessional Boundaries in Homeless Services: Real-World Examples
Everyday examples of professional boundaries for shelter and housing staff, and how to respond when they are tested.
Read the guide Engagement and Case ManagementTrauma-Informed Care Basics for Frontline Staff
A plain-language introduction to trauma-informed care for shelter, housing, and outreach staff, with everyday examples.
Read the guide De-escalation and Crisis ResponseWhen to Call 911: A Guide for Shelter and Housing Staff
How shelter and housing staff can decide when to call 911, what to tell the dispatcher, and what to do while waiting.
Read the guide Leadership and OperationsOnboarding New Shelter Staff: A First 30 Days Plan
A practical first-30-days onboarding plan for new shelter and housing staff, from day one to working independently.
Read the guideQuestions
Frequently asked questions
What does Be Shepherd do?
Be Shepherd is a veteran-owned training and leadership mentorship company based in Los Angeles. We go to your facility, train your employees, and mentor them live while they work. We give well-rounded trainings to case managers, leadership, and security and safety staff, and we help your operation run more efficiently so you save time and money.
Do you come to our facility?
Yes. We go to your facilities. Training and mentorship happen on site, with your team, in the building where they work.
What is the free evaluation?
We come to your facility and look at how your team and your operation are running. We show you where time and money are being spent that you may not know about, and how training and mentorship can make you more efficient. There is no charge for the evaluation.
What is live mentorship?
Mentorship means we work alongside your staff while they are doing their jobs, during their regular work hours. Instead of only teaching in a classroom, we coach your employees live, in real situations, as they happen.
Our managers do not have time to train staff. Can you take that on?
Yes. Many managers and supervisors do not have time to teach their employees. We go to your site and train them for you, then mentor them on the job so the training sticks.
How do you save us money?
A lot of money is lost in ways that are easy to miss when you are busy running a site. We come to your facility, look at how things are done, and help you become more efficient. Well-trained, well-mentored staff save time and money as well.
Get started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.