San Gabriel Valley, Los Angeles County
Staff training and mentorship in West Covina
We come to your West Covina facility, train your employees, and mentor them live while they work.
Serving West Covina
West Covina is a city in the San Gabriel Valley region of Los Angeles County. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
We also look at how your facility runs and point out where time and money are being lost, so your operation becomes more efficient. After the training, we stay involved. We mentor your staff live, during their work hours, so the new skills show up on the floor.
What we do at your West Covina facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in West Covina
Trainings for West Covina teams
Guides for your team
Motivational Interviewing Basics for Case Managers
An introduction to motivational interviewing for case managers: the core skills, examples, and common mistakes.
Read the guide Facility SafetyShelter and Housing Site Safety Walkthrough Checklist
A practical safety walkthrough checklist for building managers and safety staff at shelters and supportive housing sites.
Read the guide De-escalation and Crisis ResponseVerbal De-escalation Techniques for Shelter and Housing Staff
Practical verbal de-escalation techniques for shelter, housing, and outreach staff: tone, wording, listening, and offering choices.
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Free evaluation for your West Covina facility
We come to your facility, look at how your team works, and show you where you can save time and money.