Gateway Cities and East LA, Los Angeles County
Staff training and mentorship in Downey
We come to your Downey facility, train your employees, and mentor them live while they work.
Serving Downey
Downey is a city in the Gateway Cities and East LA region of Los Angeles County. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
We also look at how your facility runs and point out where time and money are being lost, so your operation becomes more efficient. Your managers and supervisors are busy running the site. We take staff training off their plate and deliver it where your team works.
What we do at your Downey facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Downey
Trainings for Downey teams
Guides for your team
Front Desk Security Best Practices for Shelters and Housing Sites
How front desk and security staff can keep a shelter or housing site entrance safe, welcoming, and well run.
Read the guide De-escalation and Crisis ResponseRecognizing the Warning Signs of Escalation
How frontline staff can spot the early behavioral warning signs that a client is escalating, and what to do at each stage.
Read the guide Engagement and Case ManagementHousing First Explained for New Staff
A short explanation of the Housing First approach for new shelter and housing staff, and what it means for daily work.
Read the guideGet started
Free evaluation for your Downey facility
We come to your facility, look at how your team works, and show you where you can save time and money.