Metro Los Angeles, Los Angeles County
Staff training and mentorship in Downtown Los Angeles
We come to your Downtown Los Angeles facility, train your employees, and mentor them live while they work.
Serving Downtown Los Angeles
Downtown Los Angeles, including Skid Row, has one of the highest concentrations of shelters, missions, and supportive housing buildings in the country. Staff work at a fast pace with people in acute need, and the ability to engage, de-escalate, and report clearly is used many times a day. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
After the training, we stay involved. We mentor your staff live, during their work hours, so the new skills show up on the floor. We do not ask you to send staff away for a day. We come to your building and train your team around their shifts.
What we do at your Downtown Los Angeles facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Downtown Los Angeles
Trainings for Downtown Los Angeles teams
Guides for your team
Harm Reduction Principles for Shelter and Housing Staff
What harm reduction means for frontline staff at shelters and housing sites, and how it shows up in daily practice.
Read the guide Facility SafetyEmergency Preparedness for Shelters and Supportive Housing
How shelters and supportive housing sites can prepare for fires, earthquakes, and other emergencies.
Read the guide De-escalation and Crisis ResponseResponding to a Mental Health Crisis at a Shelter or Housing Site
A practical guide for non-clinical staff on how to respond when a client is in a mental health crisis on site.
Read the guideAlso serving near Downtown Los Angeles
Get started
Free evaluation for your Downtown Los Angeles facility
We come to your facility, look at how your team works, and show you where you can save time and money.




