South Bay and Harbor, Los Angeles County
Staff training and mentorship in Hawthorne
We come to your Hawthorne facility, train your employees, and mentor them live while they work.
Serving Hawthorne
Hawthorne is a city in the South Bay and Harbor region of Los Angeles County. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
We also look at how your facility runs and point out where time and money are being lost, so your operation becomes more efficient. Your managers and supervisors are busy running the site. We take staff training off their plate and deliver it where your team works.
What we do at your Hawthorne facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Hawthorne
Trainings for Hawthorne teams
Guides for your team
De-escalation Phrases: What to Say and What to Avoid
Word-for-word phrases frontline staff can use to de-escalate a tense situation, and common phrases that make things worse.
Read the guide Engagement and Case ManagementWarm Handoffs: Making Referrals That Actually Connect
How to make warm handoff referrals that clients follow through on, from preparation to follow-up.
Read the guide Facility SafetyHandling Prohibited Items and Weapons Concerns at Intake
How shelters and housing sites can set and apply a clear, respectful policy on prohibited items and weapons concerns.
Read the guideGet started
Free evaluation for your Hawthorne facility
We come to your facility, look at how your team works, and show you where you can save time and money.