San Fernando Valley, Los Angeles County
Staff training and mentorship in Westlake Village
We come to your Westlake Village facility, train your employees, and mentor them live while they work.
Serving Westlake Village
Westlake Village is a city in the San Fernando Valley region of Los Angeles County. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
Your managers and supervisors are busy running the site. We take staff training off their plate and deliver it where your team works. After the training, we stay involved. We mentor your staff live, during their work hours, so the new skills show up on the floor.
What we do at your Westlake Village facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Westlake Village
Trainings for Westlake Village teams
Guides for your team
When to Call 911: A Guide for Shelter and Housing Staff
How shelter and housing staff can decide when to call 911, what to tell the dispatcher, and what to do while waiting.
Read the guide Boundaries and EthicsConfidentiality Basics for Shelter and Housing Staff
The everyday habits that protect client confidentiality at shelters and housing sites, and the common ways it gets broken.
Read the guide Leadership and OperationsPreparing for a File Audit: Quality Assurance for Homeless Service Providers
How homeless service providers can prepare client files for an audit and build quality assurance into everyday work.
Read the guideGet started
Free evaluation for your Westlake Village facility
We come to your facility, look at how your team works, and show you where you can save time and money.