San Fernando Valley, Los Angeles County
Staff training and mentorship in Van Nuys
We come to your Van Nuys facility, train your employees, and mentor them live while they work.
Serving Van Nuys
Van Nuys is a hub for services in the San Fernando Valley, with shelters, interim housing, and county offices close together. Site teams here see high daily traffic, and front desk, security, and case management staff need to work as one team. Housing and homeless service providers here are part of the Los Angeles Continuum of Care.
Your managers and supervisors are busy running the site. We take staff training off their plate and deliver it where your team works. We do not ask you to send staff away for a day. We come to your building and train your team around their shifts.
What we do at your Van Nuys facility
- We come to your facility and train your employees on site
- We mentor your staff live, during their regular work hours
- We evaluate your operation for free and show you where to save time and money
- We review your paperwork and documentation so it is compliant
Who we train in Van Nuys
Trainings for Van Nuys teams
Guides for your team
Case Notes Best Practices: Writing Notes That Hold Up
How case managers can write clear, objective, timely case notes that support clients and stand up to an audit.
Read the guide Facility SafetyTrauma-Informed Security: A Guide for Security Staff in Human Services
How security staff at shelters and housing sites can keep people safe using a trauma-informed, respectful approach.
Read the guide De-escalation and Crisis ResponsePersonal Space, Positioning, and Body Language for Staff Safety
How distance, stance, and body language help frontline staff stay safe and keep tense situations from escalating.
Read the guideGet started
Free evaluation for your Van Nuys facility
We come to your facility, look at how your team works, and show you where you can save time and money.