Training by role
Crisis Intervention Training for Leadership
When a crisis happens, staff look to whoever is in charge. Crisis intervention training prepares leaders to direct the response, make the calls that are theirs to make, and take care of the team afterward.
Situations this prepares program leaders for
- A fight breaks out in the dining area during the dinner rush.
- Staff disagree in the moment about whether to call 911.
- The team is shaken the morning after a serious incident.
What we focus on with program leaders
- Taking the lead and assigning clear roles during an incident
- Deciding when to bring in emergency responders
- Debriefing the team and turning the incident into better practice
About Crisis Intervention Training
At Be Shepherd, we offer comprehensive crisis intervention training that equips you with the skills to monitor and control dangerous behaviors displayed within the population you serve. Our training ensures that you are able to keep everyone safe while providing the necessary support during high-stress situations. With our program, you will be able to confidently intervene during crises and provide the necessary assistance to those in need.
Full details on Crisis Intervention Training
Train the whole team together
We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.
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Learn moreGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.