
Training by role
Boundaries and Ethics Training for Case Managers
Case management is built on trust, and trust depends on boundaries. This training gives case managers practical tools for the situations that come up every week: gifts, personal questions, favors, and clients who want more than the role allows.
Situations this prepares case managers for
- A client asks for your personal phone number in case of an emergency.
- A client offers you a gift after moving into housing.
- You realize you are spending far more time on one client than any other.
What we focus on with case managers
- Setting boundaries at the start of the working relationship
- Saying no in a way that protects the relationship
- Using supervision when a situation feels gray
About Boundaries and Ethics Training
At Be Shepherd, we believe that setting boundaries and adhering to ethical standards is crucial in building a successful relationship between clients and providers. Our Boundaries and Ethics training is designed to help your staff understand the importance of boundaries and ethics in a professional setting. We will equip your team with the necessary tools to set healthy boundaries and maintain them, ensuring that clients feel safe and respected.
Full details on Boundaries and Ethics Training
Train the whole team together
We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.
More training for case managers
Engagement Training for Case Managers
A case plan only works if the client is willing to talk to you.
Learn moreCrisis Intervention Training for Case Managers
Case managers are often alone with a client when a crisis begins.
Learn moreFacility Safety Training for Case Managers
Case managers are not security, but they work in the same building and often witness the incident.
Learn moreGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.
