Training by role
Facility Safety Training for Case Managers
Case managers are not security, but they work in the same building and often witness the incident. Facility safety training makes sure case managers know how to protect themselves and clients, and how to report what they saw.
Situations this prepares case managers for
- You are the only staff member who saw how an altercation started.
- A client collapses in the hallway outside your office.
- You notice a propped exit door and a stranger on the floor.
What we focus on with case managers
- Knowing your role when a dangerous encounter happens near you
- Giving responders a clear, accurate account
- Spotting and reporting everyday safety problems
About Facility Safety Training
Get equipped with the skills you need to ensure the safety of your team and clients with Be Shepherd’s Facility Safety Training. This comprehensive program will teach you how to handle the most dangerous encounters that may occur during your work. You will also learn how to properly report incidents to the police, fire department, and medical personnel. Our training program will empower you to provide the best possible care and protection for your community.
Full details on Facility Safety Training
Train the whole team together
We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.
More training for case managers
Engagement Training for Case Managers
A case plan only works if the client is willing to talk to you.
Learn moreCrisis Intervention Training for Case Managers
Case managers are often alone with a client when a crisis begins.
Learn moreBoundaries and Ethics Training for Case Managers
Case management is built on trust, and trust depends on boundaries.
Learn moreGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.