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Crisis Intervention Training. Practical tools to manage high-stress situations with confidence, empathy, and control. A Be Shepherd trainer comforting a distressed man.

Training by role

Crisis Intervention Training for Nonprofit Building Managers

A building manager may be the only staff member on site when something goes wrong. Crisis intervention training gives building managers a clear way to respond to dangerous behavior until help arrives.

Situations this prepares nonprofit building managers for

  • A resident is throwing belongings into the hallway and shouting.
  • A non-resident follows someone through the front door and refuses to leave.
  • A resident reports that a neighbor is threatening them.

What we focus on with nonprofit building managers

  • Keeping yourself and other residents safe first
  • What to say, and what not to say, to someone who is escalated
  • Who to call, and what to tell them when they pick up

About Crisis Intervention Training

At Be Shepherd, we offer comprehensive crisis intervention training that equips you with the skills to monitor and control dangerous behaviors displayed within the population you serve. Our training ensures that you are able to keep everyone safe while providing the necessary support during high-stress situations. With our program, you will be able to confidently intervene during crises and provide the necessary assistance to those in need.

Full details on Crisis Intervention Training

Train the whole team together

We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.

Get started

Start with a free evaluation

We come to your facility, look at how your team works, and show you where you can save time and money.

Call nowGet a quoteFree evaluation