
Training by role
Crisis Intervention Training for Nonprofit Building Managers
A building manager may be the only staff member on site when something goes wrong. Crisis intervention training gives building managers a clear way to respond to dangerous behavior until help arrives.
Situations this prepares nonprofit building managers for
- A resident is throwing belongings into the hallway and shouting.
- A non-resident follows someone through the front door and refuses to leave.
- A resident reports that a neighbor is threatening them.
What we focus on with nonprofit building managers
- Keeping yourself and other residents safe first
- What to say, and what not to say, to someone who is escalated
- Who to call, and what to tell them when they pick up
About Crisis Intervention Training
At Be Shepherd, we offer comprehensive crisis intervention training that equips you with the skills to monitor and control dangerous behaviors displayed within the population you serve. Our training ensures that you are able to keep everyone safe while providing the necessary support during high-stress situations. With our program, you will be able to confidently intervene during crises and provide the necessary assistance to those in need.
Full details on Crisis Intervention Training
Train the whole team together
We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.
More training for nonprofit building managers
Engagement Training for Nonprofit Building Managers
Building managers have to deliver hard messages: a failed inspection, a noise complaint, a rule that is not negotiable.
Learn moreFacility Safety Training for Nonprofit Building Managers
The building is your responsibility, and so is knowing what to do when it is not safe.
Learn moreBoundaries and Ethics Training for Nonprofit Building Managers
Building managers hold keys, information, and decisions that affect people’s homes.
Learn moreGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.
