Training by role
Crisis Intervention Training for Security and Safety Staff
Security and safety staff are expected to step in when behavior becomes dangerous. Crisis intervention training builds the judgment to monitor a situation, intervene at the right moment, and keep everyone safe, including the person in crisis.
Situations this prepares security and safety staff for
- A client is pacing, clenching their fists, and getting louder near the front desk.
- Two residents square up in a dorm at night.
- Someone is refusing to leave and has an object in their hand.
What we focus on with security and safety staff
- Monitoring behavior and deciding when to step in
- Using voice, distance, and teamwork before anything else
- Protecting bystanders and moving the situation to a safer space
About Crisis Intervention Training
At Be Shepherd, we offer comprehensive crisis intervention training that equips you with the skills to monitor and control dangerous behaviors displayed within the population you serve. Our training ensures that you are able to keep everyone safe while providing the necessary support during high-stress situations. With our program, you will be able to confidently intervene during crises and provide the necessary assistance to those in need.
Full details on Crisis Intervention Training
Train the whole team together
We give well-rounded trainings to case managers, leadership, and security and safety staff. When every role learns the same approach, staff back each other up and clients get a consistent standard of service.
More training for security and safety staff
Engagement Training for Security and Safety Staff
Most of what security staff do in a day is talk.
Learn moreFacility Safety Training for Security and Safety Staff
This is the core training for security and safety staff.
Learn moreBoundaries and Ethics Training for Security and Safety Staff
Security staff hold real authority over clients, which makes boundaries and ethics essential.
Learn moreGet started
Start with a free evaluation
We come to your facility, look at how your team works, and show you where you can save time and money.